How Change Happens
Change Labs was developed for banks of all sizes. Whether your business is a multinational corporation or a one-branch boutique, Change Labs' solutions can be launched quickly, easily, and securely.
Our structured onboarding program ensures each integration is optimized for your business and easy to maintain. So you can delight your tech team as well as your customers.
Analyze the business case and the bank's goals. Determine the timeline, budgets, and priorities of the customer, and create the work plan.
RESEARCH & WORKSHOP
Take a sample of 1000 customer accounts, and prepare a report that validates the potential uplift from the Change platform and its modules.
PROOF OF CONCEPT
Wire up the APIs and retrieve daily transactions, based on 10-15K monitored accounts. Validate the product and predictions in a sandbox environment.
Move to a staging environment to test an intervention group against a control group. Begin communicating the new tools to pilot customers.
Guide the rollout of the new modules, in full integration with the bank's existing technology. Monitor the launch to ensure a smooth transition.
Each each Change Labs user has its own virtual private network for maximum data security and every communication is completely encrypted for your customers' protection.